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IBM is embracing social media with a new option known as IBM Connections. It is the industry's first social networking platform featuring real-time compliance capabilities. The purpose of the new option is to help businesses embrace the potential of a new era of so-called social business, referring to using social media to reach customers.The new software lets businesses track and trace all social data going on throughout their organization. The information is then analyzed and presented in real-time offering an alternative to waiting for a final analysis at the end of the day. The main reason for such an effort by IBM is the increasing prevalence of social media in all aspects of our lives. The marketing opportunities available via social platforms are expected to increase to more than two billion on a global level by 2014.The accompanying software to IBM Connections is IBM Connections 3.01 software. The software accesses various online communities, blogs, micro-blogs, wiki sources and other online social sources and presents the information to clients, employees and partners. The software gives businesses the ability to monitor social traffic, retrieve relevant data from conversations and posts and upload related files in real-time.
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